Understanding my terms
Welcome to Tiny Tails Dog Training Chester! To ensure a clear, fair, and successful training journey for everyone, we have outlined our terms and conditions below. By engaging with our services, you agree to these terms, which are designed to support a positive experience for both you and your dog. We pride ourselves on our gentle, relationship-focused approach and these guidelines help us maintain that standard.
Key terms and conditions
To ensure a smooth and positive experience for everyone involved in Tiny Tails Dog Training Chester, please familiarise yourself with our key terms and conditions.
How do I book and pay for dog training services?
Bookings for Tiny Tails Dog Training Chester can be made via our Contact us page, through Facebook Messenger, by phone call or text message at 07778573026 or via WhatsApp at 07778573026 We aim to make the booking process as convenient as possible for all our clients.
What happens if I need to cancel or reschedule a training session?
Cancellations or rescheduling requests must be made no less than 24 hours before your scheduled session. Rescheduled sessions must be booked within one month of the original appointment date to ensure continuity of training.
What do you expect from me and my dog during training?
We kindly request honesty from owners regarding their dog's behaviour, history, and any relevant health conditions. This transparency is crucial for us to provide the most effective, gentle, and safe training environment tailored to your dog's specific needs at Tiny Tails Dog Training Chester.
Are there any other important rules about payments or sessions?
Yes, all bookings for Tiny Tails Dog Training Chester must be paid in full before the session commences. Payments can be made via bank transfer, cash, or card offering flexibility for our clients in Chester. This ensures smooth administration and allows us to focus entirely on your training during the session.
Your guide to a successful journey
These terms and conditions are here to ensure a transparent and effective partnership between you and Tiny Tails Dog Training Chester. We believe in clear communication and mutual understanding to achieve the best results for your dog. If you have any questions about these terms, please don't hesitate to reach out.